We are a multi-discipline communications agency with staff regularly travelling throughout Europe. Being able to communicate effectively on the move is vital; therefore, we rely heavily on our mobile communications infrastructure.
Utility Trade Ltd helped us transfer our mobiles to a network that included free calls from the UK to Europe, allowing us to reduce our costs.
We were advised that a shared data plan would be the most cost-effective option as our data usage varied individually from month to month. This removed any unexpected data charges and allowed us to add additional users at a lower rate.
We received on-site support to help with backing up everyone’s old devices and transferring of information to the new devices. We had little to no disruption on the day of the migration to the new provider.
As our users are in and out of the country, the switch over was carefully planned to ensure no one lost any service.
Their reporting tool gives us full control of our usage and device management. One great feature is the ability to set alerts to warn us if there are any charges over any agreed set amount when they are travelling abroad.
A detailed breakdown of usage is sent to us along with our invoice every month, and we have regular face to face meetings. Overall, we are delighted with the service we receive and would highly recommend Utility Trade to any business.
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