Domestic EV Charger Installation
September 2024
UT Power are pleased to have recently become an accredited installer of V.Go EV chargers and are proud to showcase our first install for a client of ours.
Fiona contacted us after reaching out to friends for recommendations of reputable EV/ Solar PV installers. In conversation with Fiona, we were informed she had recently purchased a fully electric I-pace Jaguar and wanted assistance in selecting a robust and high-quality charger.
In discussions with Fiona, we established her requirements and were able to recommend V.Go as a charger which met all of these and also provided features above her expectation. Fiona specifically wanted our recommendation as her neighbour had an EV charger installed just over a year ago which has weathered and discoloured already, with her neighbour complaining of its weak and brittle construction.
In the first stage of her green journey, we installed a R7a V.Go charger which uniquely has a full metal casing which minimises wear and tear to prolong the life of the charge point. The whole installation was complete from start to finish in under 3 hours.
UT Power will also assist Fiona in her next step in her green journey by installing a solar PV array and battery storage system to allow her to charge her car overnight from electricity harvested from the sun.
“I recently embarked on the journey of having an electric vehicle (EV) charger installed at my residence, and I would like to share my detailed experience concerning the installation process and the overall service provided.
The installation journey was remarkably seamless. The technician Alex arrived punctually, displaying a high level of professionalism right from the start. He conducted a thorough assessment of my home’s electrical system and took the time to explain the optimal choices for the charger’s placement. The entire installation took approximately 3 hours and I was particularly impressed by their meticulous attention to detail and commitment to cleanliness.
He offered clear and concise guidance on how to operate the charger and what to expect regarding future maintenance. His willingness to address my concerns made the entire experience much more reassuring. Before departing, he ensured that everything was correctly set up and functioning as intended, providing me with peace of mind.
From the outset, the sales experience was outstanding. Matthew, their Sales Business Development Manager was exceptionally knowledgeable and eager to assist. He took the time to understand my needs and preferences, offering tailored recommendations that best suited my situation. His enthusiasm for EV technology was infectious, and he patiently answered all of my questions, making sure I felt confident in my choices. This level of personalised service truly set the tone for the entire process.
In summary, I wholeheartedly recommend Utility Trade for anyone considering EV charger installation. Their professionalism, combined with the high quality of service, transformed what could have been a complicated process into a straightforward and stress-free experience. I feel confident in my decision and eagerly anticipate enjoying the convenience and efficiency of my new EV charger for years to come. Thank you, again!”
