Did you catch Ofgem’s report of businesses’ experiences of the Energy Market? 1,000 businesses across Great Britain were surveyed to gain their perspective of the Energy Market, including their use of Energy Brokers/Consultants.
Out of those businesses that did use a TPI, 73% reported that they were satisfied with the service they received during the switching process.
Comments received included: TPI’s initiated contact proactively Businesses with longstanding relationships with TPI’s were associated with higher levels of confidence and trust TPI’s provided a greater range of contract options across multiple suppliers with a choice of prices TPI’s were more responsive than suppliers and that they trusted them to find the best deal more than their energy suppliers
One business stated “It took a lot of researching work out of our hands. Instead of having to do comparisons on our own they just sent it all over to us.”
There were multiple businesses who mentioned having difficulty comparing contracts as a barrier to switching, inconsistencies in the ways that suppliers present tariffs and other contract information made it difficult to assess which contracts were more favourable on price than others. Some found contracts too complex to understand fully, which prevented them from making an informed decision.
When using Utility Trade, your dedicated account manager and energy consultancy team will analyse your business needs using market intelligence to help reduce any financial risk and provide professional price forecasting. Not only will you be getting access to the best energy rates on the market, but everything will also be laid out in easy to understand terms so you can make a knowledgeable decision.
If you’re looking for pricing for your business and are interested in getting comparison quotes, contact us today to talk to one of our team.
