Do you have an RTS meter? Did you know they need replacing by the end of June 2025 otherwise you are at risk of your meter losing functionality?
The Radio Teleswitch Service allows some older traditional multi-rate electricity meters to function properly. These include economy 7 and 10 meters. Introduced in the 1980’s, the equipment can no longer be properly maintained, and as there is a low number of these meters still in service, it was decided not to refresh the infrastructure.
If you have an RTS meter, it is likely to stop functioning beyond June. You could have any or all the below happen: – Your supplier charging you incorrectly, as they can’t tell what time you used your electricity – Your heating and hot water remaining on or off continually or charging up at the wrong time of the day – Limited choices of tariffs from suppliers
Your meter will need replacing as soon as possible to ensure you do not lose any functionality which could affect your home or business. Your supplier should have already been in touch regarding replacing your meter.
We have reached out to our suppliers to ask if there are any customers still needing a new meter so we can also get in touch to make sure a replacement appointment is in booked in.
Please remember these meter exchanges are free, and your supplier will never ask you to provide payment details when making the appointment.
If you think you have an RTS meter but have not had any contact from your supplier, please contact us or your supplier directly to arrange an appointment ASAP.
