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Glazerite Windows

Glazerite Windows were looking for a fully managed mobile estate, and came to Utility Trade Group to help them.

Group Managing Director, Jason Thompson, was pleased with our service. He said:

“Utility Trade Group have managed our mobile estate for a number of years now and we have just entered our third contract term with them.

The transfer from Vodafone to O2 was planned to limit any disruption to our business, and Rachel liaised with our IT company to come into our head office and set up the new handsets ready for the port date.

All devices were clearly labelled to help distribute them easily as our workforce work from various locations.

We receive a monthly billing summary report along with our invoice and any overage charges are highlighted and detailed as to what they’re for.

We would happily recommend Utility Trade Group as we have always been pleased with the service provided.”

White Hart Press

We are a family run business and needed some direction regarding our mobile contracts.

Our plan was to upgrade our hardware and to add a couple of new users to our contract.

Utility Trade Ltd spent time taking us through the various package options to make sure we had what we needed and got the best deal available.

They helped us transfer over to our new phones and even helped us trade in our old hardware. We received on site support in advance of the change over to the new provider and phone support during the transition date.

A monthly report is given to us along with our invoice and advice is given should we need to change anything. Their reporting tool gives us full control of our usage and device management.

The Outlook Creative Group

We are a multi-discipline communications agency with staff regularly travelling throughout Europe. Being able to communicate effectively on the move is vital; therefore, we rely heavily on our mobile communications infrastructure.

Utility Trade Ltd helped us transfer our mobiles to a network that included free calls from the UK to Europe, allowing us to reduce our costs.

We were advised that a shared data plan would be the most cost-effective option as our data usage varied individually from month to month. This removed any unexpected data charges and allowed us to add additional users at a lower rate.

We received on-site support to help with backing up everyone’s old devices and transferring of information to the new devices. We had little to no disruption on the day of the migration to the new provider.

As our users are in and out of the country, the switch over was carefully planned to ensure no one lost any service.

Their reporting tool gives us full control of our usage and device management. One great feature is the ability to set alerts to warn us if there are any charges over any agreed set amount when they are travelling abroad.

A detailed breakdown of usage is sent to us along with our invoice every month, and we have regular face to face meetings. Overall, we are delighted with the service we receive and would highly recommend Utility Trade to any business.

Mason Street Furniture

We are a growing company, with various depots and have a lot of remote workers, therefore we rely heavily on our mobile communications, so coverage is vital.

Utility Trade Ltd helped us transfer our mobiles estate to a network that could provide better voice coverage and provided us with multi-network sims for our data use.

After completing an extensive audit, Utility Trade advised us that a shared data plan would be the most cost-effective option. It greatly reduced our monthly spend but also gives us flexibility for adding new connections.

For our temporary remote offices, which do not have any IT infrastructure, they provided a wireless 4g solution which enabled us to work effectively.

The operation of distributing sims and hardware was seamless. As our users are based all over the country, working various shifts, the switch over was planned in batches to ensure a smooth transfer. We received on site support in advance of the distribution and phone support during the transition date.

Their reporting tool gives us full control of our usage and device management.

A full breakdown is sent to us along with our invoice every month and we have regular face to face meetings. Overall, we have gained valuable time back in our accounts department.

I would highly recommend Utility Trade Ltd to anyone.